Aloware
Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.
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Aloware is a communication management tool that combines calling, SMS/MMS, a power dialer, and contact management in one platform for sales and support teams.
Pros
- ✓Reviewers like the intuitive user interface, the CRM integration, and the robust features that are easy to incorporate into their workflow, including the ability to listen to calls and get an AI-generated summary.
Cons
- ✗Users mentioned occasional system freezes, slow loading times, app crashes, mobile app limitations, unclear information in the knowledge base, and issues with outbound calls going to the background.
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