JustCall
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Pricing
JustCall is a cloud-based communication platform that integrates business calls, SMS, and customer conversations, and offers features like call logging, recordings, and CRM integration.
Pros
- ✓Users like JustCall's user-friendly interface, easy setup, and the ability to handle calls and texts from anywhere, as well as its seamless CRM integrations that automatically log calls and messages, saving manual effort.
Cons
- ✗Reviewers mentioned that call quality can sometimes be inconsistent, especially when network conditions aren’t ideal, and some advanced features and integrations are locked behind higher-tier plans, making pricing less friendly for smaller teams.
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