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AI Analysis by G2· May 2026
Smartsupp is a live chat platform that combines live chat, chatbots, and visitor tracking to engage customers in real time and understand their behavior on the website.
Pros
- ✓Users like the simplicity and practicality of Smartsupp, its ability to provide real-time visitor tracking, and its integration with WhatsApp and email.
Cons
- ✗Users mentioned issues with being kicked out of their accounts, difficulty in adding multiple IP addresses to block, and limitations in advanced features and customization options in the basic plan.
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