Automated Customer Story Engine — Skill Definitions
Workflow: Automated Customer Story Engine
Domain: Customer Marketing / Content Operations
Platform: ClickUp
Status: Proposed design. Not built or deployed. Skill counts and behaviours are specifications, not achieved results.
Overview
5 skill groups, 19 skills. Each skill is a discrete, independently testable unit with defined trigger, inputs, procedure, output, and halt conditions.
Skill groups
Intake & Trigger Detection (3 skills)
| # | Skill |
|---|
| 01 | detect-story-trigger |
| 02 | send-success-survey |
| 03 | track-response-status |
Context Enrichment (4 skills)
| # | Skill |
|---|
| 04 | pull-account-history |
| 05 | verify-survey-claims |
| 06 | check-story-duplication |
| 07 | map-coverage-gap |
Drafting & Substantiation (5 skills)
| # | Skill |
|---|
| 08 | draft-story-structure |
| 09 | write-story-prose |
| 10 | extract-and-clean-quotes |
| 11 | flag-unsubstantiated-claims |