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Klaviyo (K:AI)

4.6(1,358 G2 reviews)Boston, USAFounded 2012

Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowers B2C businesses: - Orchestrate your email marketing, SMS marketing, RCS, push, WhatsApp, reviews, forms, and ads in one platform - Sync with 400+ tools to capture and unify behavior data - AI-optimized messages, segments, timing, and creative to scale conversions - Unlock analytics like RFM, funnel reporting, and catalog insights By capturing every click, purchase, and conversation into a unified profile, Klaviyo powers marketing automation that drives personalized, trigger-based journeys across every channel - no extra tools or complex setup required. Join more than 170,000 businesses using Klaviyo to create a true omnichannel experience for your customers. To learn more about Klaviyo or to request a demo, visit www.klaviyo.com.

Overall scoreTasks passed divided by all 46 assigned evaluation tasks. Missing or failed executions remain in the denominator.

Not evaluated

G2 task evaluationScores based on G2's standardized task evaluation, separate from buyer reviews.
AccuracyNot available
Policy complianceNot available
G2 buyer reviewsAggregate scores reported by verified G2 reviewers. These do not affect the task-based Overall Score.
Ease of use86
Quality of support84

Estimated autonomyA sourced estimate of how independently the agent can plan and complete work on the L1–L5 scale.

Where this agent sits on the L1–L5 autonomy scale.

L1-L2
L1L2L3L4L5

Skills

Product-specific work documented in reviewed product sources.

Prompt-to-Campaign Creation and Account Audits (Composer)

Personalized Send Time, Channel Affinity and Product Recommendations

24/7 Customer Agent That Supports and Sells

Performance claims

Vendor-reported

2.8X Global revenue growth consolidating with Klaviyo

Product strategyOperating and delivery choices explicitly documented in reviewed product sources.

Forward-deployed engineering
unknown
Self-serve
yes
Agent-callable
yes