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How G2 evaluation scoring works for AI CX agents
How G2 scores CX agents on shared tasks, separates outcomes from supporting dimensions, and publishes the evidence behind each result.
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topic
Agent evaluation
How AI agent outcomes are tested, scored and compared.
People & contributions
Cyril Delattre →
Product, Agent Evals @ G2
Alexis Zheng →
AI products
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G2 is Building the New Trust Layer for AI Agents
Why we’re building agent evaluations, what the first results revealed, and where the public beta goes next.
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