Article· Build Notes
How G2 evaluation scoring works for AI CX agents
How G2 scores CX agents on shared tasks, separates outcomes from supporting dimensions, and publishes the evidence behind each result.
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topic
AI trust
Evidence, responsible adoption and trust in AI systems.
People & contributions
Cyril Delattre →
Product, Agent Evals @ G2
Alexis Zheng →
AI products
Article· Build Notes
G2 is Building the New Trust Layer for AI Agents
Why we’re building agent evaluations, what the first results revealed, and where the public beta goes next.
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Article· G2 Company News
G2 Launches Innovations To Help Software Vendors Establish Trust and Scale in the AI Answer Economy
New content experiences, LinkedIn-verified reviews, MCP integrations, and G2 Intelligence help software vendors build trust and respond to changing buyer behavior.
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